Commercial Positioning for Professional Firms

Your firm may have outgrown the way the market sees it.

Fortify helps professional firms determine what they should be known for, so clients, referrers and partners understand the firm more clearly.

The result: easier to choose, easier to refer, and more likely to be considered for the work the firm is now capable of.

Singapore-based Working with professional firms in Singapore and the region
Typically corporate finance, advisory, corporate services, legal, accounting and restructuring firms.
When the firm has moved on

But its market position has not.

Most firms we speak to do not have a capability problem. The expertise is real and the work has become more sophisticated. What has not kept pace is how clearly the market understands that.

01

Clients know what the firm does, but not why it is the better choice.

02

The firm can handle more complex mandates than it is usually offered.

03

Partners describe the firm differently.

04

Referrers know the firm, but not when to introduce it.

05

New partners, practices or jurisdictions have been added without a clearer story.

06

The firm is entering a market where its reputation does not travel with it.

Before execution

Before the website, the rebrand or the new credentials.

Firms often reach for execution first. If the commercial position is still unclear, the result may simply be a better-looking version of the same service list.

Settle the position first. Then brief the execution around it.

Execution first Website → Better presentation → Same basis of comparison
Position first Position → Clear brief → Consistent market expression

A new website can improve how the firm looks. It cannot decide what the firm should be known for.

What positioning changes
Positioning decides the basis on which the firm is compared.

A service-led firm is usually compared on fee, responsiveness and familiarity.

A clear position gives buyers stronger reasons to compare the firm on relevance, capability and fit.

When the position is weak Service → Similar vendors → Fee
→
When the position is clear Situation → Relevance → Fit → Mandate
That shapes what the firm is known for, which services lead, how partners introduce it and when referrers think of it.
What becomes possible

Clearer positioning changes more than the message.

01

Easier to choose.

Buyers understand quickly what the firm is particularly good for.

02

Easier to refer.

Referrers know when to introduce the firm.

03

Better-fit mandates.

The market better understands the work the firm wants to win.

04

A stronger basis than fee alone.

Buyers have clearer reasons to compare the firm on relevance, capability and fit — not fee alone.

How Fortify engages

Start with the question. Scope the next mandate only if it is needed.

The Commercial Positioning Review is the defined entry mandate. It determines whether the current position is still right and what should happen next.

Commercial Positioning Review

Assess whether the firm's current position still reflects the business it has become, the buyers it wants to matter to and the mandates it wants to win.

See what the Review covers →
Where further work is useful, the next mandate usually takes one of two forms.
Positioning Buildout

Carry the agreed position through the firm.

For firms where the position is clear, but needs to be carried consistently across audiences, services, people and market-facing materials.

Commercial Architecture

Design the wider commercial system.

For firms where the issue extends beyond positioning into how market priorities, relationship development, BD ownership, follow-through and the wider commercial function are structured.

Where useful

Commercial Development

Ongoing principal involvement where continued market development, relationship development and commercial follow-through are useful.

Website, credentials, proposals, LinkedIn and other execution follow the commercial direction and are scoped separately where needed.

Selected work

Positioning is best judged by the decisions it makes.

Two examples of different commercial positioning situations.

Positioning refinement

APAC private-markets platform

A sound proposition refined around the buyer and the situations that make it relevant.

View case →
Positioning carried into market

Cross-border advisory firm

One commercial position carried through credentials, partner visibility, events and business development.

View case →
For professional contacts

When is a firm worth introducing to Fortify?

A useful introduction is often triggered by a real commercial event rather than a general desire to “improve marketing”.

Preparing to rebrand or rebuild its website.
Entering a new market or adding a new practice.
Adding a senior partner or changing leadership.
Struggling to agree on how the firm should be described.

If the capability is strong but the commercial position is unclear, that is usually a useful conversation to have.

Principal-led by design

Every engagement is led by Edward directly.

The person who assesses the firm is the person who makes the recommendation.

Edward works directly with partner-led professional and advisory firms on positioning and commercial development, including work inside cross-border professional-services environments.

Start with the real question

If the firm has changed, and the market may still be seeing an earlier version of it, that is the conversation to start with.